The Change Number feature allows you to change the phone number associated with your LinguSocial account on your same phone. This feature is intended to be used before you verify your new number.
Using the Change Number feature in LinguSocial will:
- Migrate your account information (including your profile information), groups and settings from your old phone number to your new phone number; and
- Delete the account associated with your old phone number, so your contacts can no longer see your old phone number in their lists of LinguSocial contacts.
If you use our Change Number feature, your chat history will continue to be available on your phone with the new phone number as long as you continue using the same phone.
Please make sure your LinguSocial contacts have your new phone number saved in their phone’s address books to ensure a seamless messaging experience.
Before beginning the Change Number process
- Make sure your new phone number can receive SMS and/or calls and has an active data connection.
- Make sure your old phone number is currently verified in LinguSocial on your phone. You can see what number is verified in LinguSocial by navigating to LinguSocial > Menu Button > Settings and tapping on your profile photo.
Note: When you change your LinguSocial phone number, your contacts will not individually be informed of the change. Only participants that share group chats with you will see that you changed your number. For a seamless messaging experience, notify your contacts that your number will be changing before you begin this process.
Changing your phone number
To change your phone number within LinguSocial, follow these steps:
- Insert the new SIM card with the new number into your device.
- Open LinguSocial.
- Check if your old phone number is currently verified. You can see what number is verified in LinguSocial by navigating to LinguSocial > Menu Button > Settings and tapping on your profile photo.
- Go to LinguSocial > Menu Button > Settings > Account > Change number.
- Enter your old phone number in the top box.
- Enter your new phone number in the bottom box.
- Tap Done at the top of the screen.
- You will be prompted to verify your new phone number.